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Body Bangin’ Podcast Focuses on Hot Industry Topics – Feature in AutoBody News

By |2022-09-11T11:57:16-07:00May 11th, 2021|Auto Body Shop Tips, Business, Management|

The Body Bangin' Podcast is Gaining Momentum as its Audience Grows at a Rapid Rate One new podcast already getting attention industry-wide is "Body Bangin’," hosted by Micki Woods (formerly Hazz), a bi-weekly 30– to 45-minute podcast available on several platforms, including YouTube, Apple Podcasts and Spotify. The show’s tagline is “All Things Body…Auto Body That Is!” Woods is [...]

10 Mistakes Body Shops Make On Their Websites

By |2022-09-11T11:19:25-07:00May 11th, 2021|Auto Body Shop Tips, Business, Management|

Let’s talk about 10 of the most common mistakes I see body shops make on their websites. Honestly, I don’t blame you for most of these mistakes; the blame falls mostly on your website design company. Unfortunately, most website design companies just want to take your money, get a decent-looking site online for you and then move quickly on [...]

OE Certification – Is Your Shop Ready?

By |2022-09-11T11:24:09-07:00February 1st, 2020|Auto Body Shop Tips, Business, Management|

What Should Your Shop be Doing to Make Sure You Are Ready for Certifications and to Make Sure You Are Maximizing Increased Work Flow? First of all - do you really need to be certified to get work at this moment in time? I find that many shops are so consumed with achieving the [...]

Is the Customer King in Your Body Shop?

By |2022-09-11T11:36:29-07:00November 7th, 2019|Auto Body Shop Tips, Business, Management|

"The Customer is King" we All Say - But Are They? In the day-to-day “busy-ness” of our jobs in the shop, we often forget who our true master is – especially because we serve many. I know if the customer is king in my client's body shops not by what they tell me but what I see in their [...]

OEM Certification: I’m Certified! Now What?

By |2022-09-11T11:40:48-07:00October 1st, 2019|Auto Body Shop Tips, Business, Management|

As a body shop owner you've made a massive investment in certifications but how do you get a return? So much time, effort and money goes in to OEM certifications. You are thrilled to have achieved that certification but then don't know how to make the most of it. In BodyShop Business Magazine's October 2019 cover story, we talk about ways to market your OE [...]

CX – What Owners Can Learn from My Bad Day at the Bridal Shop

By |2022-09-11T11:42:30-07:00September 5th, 2019|Auto Body Shop Tips, Business, Management|

An experience outside of the auto body shop perfectly depicts the importance of quality customer experience (CX). The people that come in to our auto body repair facilities are typically not excited to be there which is part of what makes our jobs a difficult one. Then, when things go wrong on your end - how are you making sure your guest/customer is being treated [...]

Former Shop Owner Helps Body Shops to Win with Smart Marketing

By |2022-09-11T11:44:25-07:00July 15th, 2019|Auto Body Shop Tips, Business|

In May 2019 I got an unexpected call from Ed Attanasio of AutoBody News. He wanted to interview me! Little old me! He asked about me and my background and then asked how I felt about different marketing items. I was glad to "spill the tea". Soon after my interview with Ed, he sent me the link to "Former Shop Owner Helps Body Shops [...]

A Fresh Look at Lean Manufacturing

By |2022-09-11T11:46:08-07:00June 15th, 2019|Auto Body Shop Tips, Business|

Where are Shops in their Never-Ending Journey to Lean Manufacturing? You've heard the word "lean" a million times and may even think you've achieved the status of a "lean" shop. But, can you ever attain a fully lean shop or is this some mythical pinnacle of success? Chances are, if you think you are already a "lean" shop you [...]

Competing Against the Big Boys

By |2022-09-11T11:47:18-07:00March 20th, 2019|Auto Body Shop Tips, Business, Management|

How to Thrive in a Consolidating Marketplace... How can you, an independent, survive and even grow during a time where it seems like the “big boys” are increasing their market share? If you’re an “independent” in the body shop world, you have some great opportunities right now, so I expect you to get on it and rock it out! The cover story of BodyShop Business [...]

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