My first article with BodyShop Business was one that was quite controversial. Read it for yourself and feel free to leave a comment whether you agreed or disagreed!

A large percentage of auto body shop customers are female so it’s important to make your shop “female friendly”.

What Women Really Want…in Your Shop” was the Feature Story in BodyShop Business’ September 2018 issue! I had many people reach out to me directly to applaud me for writing this article and were 100% on board with everything I said. I had a few comments on the BodyShop Business website that were not so supportive. Either way…the customer, their safety and their satisfaction is of utmost importance. How you get there is up to you.